18
Troubleshooting
THE PROJECTOR DOES NOT TURN ON
Possible Causes
There is no power
The power button was not held long enough
NO PICTURE / FILE NOT SUPPORTED
Possible Causes
The video source is not properly connected or selected
Incorrect le extension / Video is ecoded with incorrect codec
IMAGE IS BLURRED
Possible Causes
The projector is not in focus
Image appears stretched when connected to an external device.
Solution
Check to ensure the power outlet or battery source is good. Check the power
adapter to ensure a proper connection with the wall outlet as well as the Projector.
Conrm that the unit is fully charged and has enough power.
To power on the projector, the power button needs to be depressed for a full 3
seconds. Try holding the power button until the optical engine turns on.
Solution
Check the video source signal to ensure that it is properly connected.
Select the correct input source by choosing the input desired from the main menu.
Please refer to “Specications” page to see which le types and codecs are
supported. Verify that the le was encoded properly.
Solution
Adjust the focus with the focus adjustment dial until the image comes into focus.
Verify the output setting on the device is congured to 4:3 aspect ratio.
Troubleshooting
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